Updated April 2018: delivery charges
Please note that when returning swabs from outside the UK the value for customs should be given as £1 GBP or equivalent. If a higher value is given this will incur a customs charge for which you will be liable.
The value in the test is the process performed in the lab upon return. If the swabs are lost or damaged in transport we will supply new swabs. Additional tests do not need to be purchased.
From the 5th of January 2018 , we will be applying a revised delivery charge to DNA test orders .
We always try to keep our test prices as low as possible and for several years offered free delivery. Unfortunately due to the increasing costs applied to ourselves, we feel that necessary to review this.
By introducing this small delivery charge we are able to keep our test prices as low as possible.
UK orders:- £0.50 per order
EU orders, non UK:- £1.90 per order
Zone 1 countries:- £2.30 per order
Zone 2 countries:- £2.65 per order
Please note that this is a single charge per order, not per test ordered.